Can you resize a ring?
We offer one complimentary ring resize on our wedding collection rings within the first 6 months. After that, any resizing will incur a resize fee. All other rings we sell cannot be resized. If you love a certain stone, especially Turquoise, we often have many stones from each mine and we can recreate the design with a stone you choose in your size.
I don’t know my ring size. How can I find it?
No problem, we can help you figure out this crucial piece of information. There are a few ways you can find out your ring size.
- If you are local, come on in! If you are out of state, go to a local jewelry shop and get your finger sized. All jewelry shops do this, it’s free of charge. If you are getting a thicker band, make sure you mention that because you’ll need to bump up the size. We are incredibly good at sizing rings, but everyone does it differently. The shop down the street from you may give you a different size than we would. Therefore, if we are not sizing you ourselves, we can't guarantee the size and fit of your ring.
- Order one of our ring sizers online. We will ship you a ring sizer that can be reused for multiple fingers. This is a great starting point on your finger size and then we can help you further if you are getting a thicker band ring.
Is your jewelry hypoallergenic?
Having a nickel allergy is the most common cause of contact dermatitis. We do not use nickel in any of our designs. We use 14k gold, 18k gold, platinum, sterling silver, fine silver, vermeil, 14k gold fill and jewelers bronze. Those metals do not contain nickel. When we plate metals for vermeil, we do it nickel free.
What is gold plated?
Gold plating is the catch-all term for a process in which a layer of gold is bonded to a base metal by dipping the metal into a special chemical solution and zapping it with an electric current, attracting and adhering gold ions to the metal. To be considered gold plated, the gold layer should measure at least 0.5 microns (a micron is one millionth of a meter, for context). The thicker the gold layer, the longer it maintains its finish. We plate everything with a minimum of 1 micron (earwires, pendants and earrings) all the way to 3 microns (bangles and rings).
What is vermeil?
Also known as “heavy gold plating,” gold vermeil employs the same process as gold plating. To be called “vermeil”, the item must have sterling silver (aka 925 silver) as the base metal, the gold must be at least 10K and the plating must measure a certain thickness. National consumer protection agencies regulate the label. In the United States, the Federal Trade Commission requires a layer of gold that is at least 2.5 microns thick. For some items that don’t get a lot of wear against skin like pendants and earrings, vermeil is not necessary. We choose a thickness that will wear the test of time but not break the bank. For items like bangles and rings we use 3 microns. Vermeil is entirely made from precious metals and the gold plating lasts for a very long time due to its thickness.
Are colored diamonds like green and blue natural?
Color in diamonds is a natural occurrence, however to get a fully vibrant green and blue the diamond must undergo heat treatment to get it to the bright fully colored state. A 100% natural diamond that is a deep bright blue and green takes millions upon millions of years and are incredibly rare and expensive. Man is essentially speeding up the process of mother earth by heating it to get that color. The diamonds are not dyed, and are conflict free.
Does bronze turn your finger green?
When Bronze and moisture combine it can oxidize the metal and turn the copper alloys green. This most often happens with rings since the metal is enclosed around your skin and water gets trapped after washing your hands. We recommend taking off your rings when you wash your hands and if you find that your ring is turning your finger green, you can paint the interior of the ring with clear nail polish. If you wear your ring all the time you will need to reapply the nail polish after a few months. This trick has consistently worked for us! We do recommend this especially if you are in climates that have more humidity.
Do you repair jewelry?
We only repair jewelry we made. We simply don't have the time to repair jewelry that is not from our studio. If you have a piece of Bohemi jewelry that needs repair, please pop-in the shop or email us at firstname.lastname@example.org and send us a picture letting us know what you need and we can assess the repair from there.
Do you offer returns/exchanges?
We want you to be completely satisfied with your purchase. If you are unhappy for any reason, please contact us first so we can see if we can rectify the situation. We’ll gladly accept returns or exchanges of an unworn item within 14 business days of purchase. Items should be in the original condition, and packaging. Unfortunately, we cannot accept returns on any items beyond the 14 days stated above.
Please see our Returns page for full details.